Privacy, Security, & Conditions

Privacy Policy: 

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited for the sole purpose of improved customer service. We will not sell your personally identifiable information to anyone for any reason.

Security Policy: 

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Charges to your credit card will be from 111 Rock. ALL SALES ARE FINAL. No refunds or exchanges, programs and artists subject to change. It is our goal at Pioneer Place on Fifth Theatre to make your ticket purchasing process as convenient as possible.  The house will open for seating one half hour prior to the scheduled event time. In the event of a sell out – all unclaimed will-call tickets at show time will be rushed to waiting lists or at-door sales. No flash photography for any event. Drinks from either bar are welcome in the theatre. Cellular phones and pagers must be turned off inside the theatre. Your attendance at this event shall be deemed as your consent to have your image or likeness appear in any live or recorded video display or other reproduction in whole or in part of the event. ANYONE entering the theatre must have a ticket, including infants. We discourage attendance by children under the age of six (6) years, unless the show is geared for a younger audience. Parents will be asked to remove disruptive children from the show.

Conditions of Sale:

No refunds or exchanges. You assume all risk and danger incidental to the game, exhibition, event, or performance whether occurring prior to, during, or after said show. You assume all risk and danger of being injured by thrown, battered, kicked, shot, etc. objects and you agree that the management, its agents, and the performers are not responsible or liable for any injuries resulting from such causes. No outside alcohol, drugs, weapons, food, or glass containers allowed. No transmission or aiding in transmitting any description, account, picture, or reproduction of the event, game, performance, or exhibition. You hereby consent to the reasonable search for alcoholic beverages, drugs, or weapons. You further consent to the use of your image or likeness incidental to any display, transmission, or reproduction of the event. Management reserves the right to refuse admission or eject any person whose conduct is deemed by management to be disorderly or who fails to comply with the terms and conditions herein. In the event of a cancellation for which there is no rescheduled date, a refund for any tickets may be issued at the option of the management and may not include additional ticketing fees (IE: ticket operations fee, shipping fees, etc).